Juggling Fire

Delta’s Response

Following is the letter I received from Delta. It arrived in my e-mail inbox at 11:51 p.m. (Bangkok time) June 23. Hello, Thank you so much for reaching out to us about your daughters when they were traveling alone over the weekend. I am a Customer Solutions Specialist in our Corporate Offices and I’ve been… Continue reading Delta’s Response

Advertisement
Juggling Fire

Hey Delta, Glad My Kids Are OK Because Your Rep Ryan Davis Is Not

Dear Delta​, your customer representative Ryan Davis in Salt Lake City is not an asset to you. Upon finding out my children were turned away from their flight for not having a chaperone, which was not even an option when I booked their flights, I called your office. It took me three hours to get… Continue reading Hey Delta, Glad My Kids Are OK Because Your Rep Ryan Davis Is Not